Delivery > FREE DELIVERY FOR ORDERS OVER £100 (UK Only | Standard Delivery Times)
Our delivery and costs are free for UK customers when purchasing orders over £100. We can also deliver to International customers and have a high priority service if you need your goods extra fast.
Standard UK delivery >
Usual delivery time is 3 - 5 working days. Please note that these delivery times are dependent on your item or items being in stock at that time.
Priority delivery >
This is guaranteed to arrive faster - your order will be sent first class or by courier, and should arrive the next working day after we send it.
Its our policy and will endeavour to have your purchase sent from our depot within 1 to 2 days. Please note that these delivery times are dependent on your item or items being in stock at that time.
Overseas orders >
Postage costs vary depending on the weight of your order and destination. Delivery time also varies but should not take longer than 2 weeks from when we send it.
Please note that we are unable to offer free delivery on all overseas orders - if in doubt, please call or email us. We will keep you informed of the estimated delivery times when your order has been placed
Shipping and handling costs >
For all items, postage costs vary depending on what you order, how much it weighs and the service chosen (ie standard or priority - see below), subject to a maximum of £8.95 in the United Kingdom, or more for overseas deliveries.
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Delivery Rates > |
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Weight |
Standard (3-5 days) |
Priority (1-2 days) |
Europe & Republic Of Ireland |
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up to 750gm |
£2.99 |
£3.99 |
Contact Us |
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751 to 1.5kg |
£3.98 |
£4.98 |
Contact Us |
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1.51kg to 5kg |
£4.99 |
£7.95 |
Contact Us |
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5.01kg to 10kg |
£6.99 |
£8.95 |
Contact Us |
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Returns >
We strive to ensure your satisfaction and that you receive your purchase in the time stated and in perfect condition. If however any items received are damaged or faulty. PLEASE DO NOT RETURN TO ECOGO HQ / OFFICE as this may incur further postage costs and delay the returns process.
INSTEAD please contact ecogo within 24 hours on (01723 370069) and we will advise you on the appropriate returns address.
If your purchase was damaged in transit you must contact ecogo within 24 hours and sign for as damaged.
Customer satisfaction is very important to Ecogo. We want you to be happy with the products and our service, and we will strive to rectify any problems as efficiently as possible. |
